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COVID-19 & YOUR SCHOOL SPORTS PHOTO ORDERS


UPDATE (6/01/2020):  As Illinois moves into Phase 3 our studio is making every effort to conduct our business as safely as possible for everyone involved.  This is why we've decided to extend our delivery/shipping service through the end of July.  For all orders placed from June 1st through July 31st, they will either be personally delivered to your mailbox/front porch or shipped directly to you at the address you provided during check out.  If we personally deliver your order we will notify you through email.  If your order is being shipped to you we will email the delivery ETA and tracking # to you. 

UPDATE (5/01/2020):  Because of the recent extended Stay-At-Home order placed by Gov. JB Pritzker in late April, all orders placed from May 1st through May 31st will either be personally delivered to your mailbox/front porch or shipped directly to you at the address you provided during check out.  If we personally deliver your order we will notify you through email.  If your order is being shipped to you we will email the delivery ETA and tracking # to you.  

UPDATE (4/17/2020):  Because of the recent announcement by Gov. JB Pritzker to extend the remote learning through the remainder of the school year our studio is now able to announce next week's spring sports photo PICK UP & DELIVERY days and times. Please follow the link HERE for more information.

Because of the recent mandatory remote learning through the remainder of the school year all sports orders will be placed on time and in accordance with our studio's turnaround timeline guide.  Once your order has been fulfilled we will contact you to make safe delivery arrangements.  Remember that ALL announcements are made on our studio's Facebook page.

Thank you, everyone, for your patience and understanding!  
If you have any questions or need any additional information please don't hesitate to contact us.

DIGITAL IMAGE PACKAGE FAQ

 


A FRIENDLY REMINDER

  • All Digital Image Sports Packages are ONE athlete pose per package.​

  • All Digital Packages/Images are delivered by digital download through a DropBox Transfer link, a DropBox account is not required.

  • All Digital Images are high-resolution and the same size our studio uses to create your prints.

  • Your Print Release Form will be included in your DropBox Transfer link, a DropBox account is not required.

WHEN WILL YOUR ORDER BE
READY TO DOWNLOAD?

PRE-PAY ORDERS:  After viewing your new sports gallery please contact our studio in writing with your athlete pose selection.  You will then receive a DropBox Transfer link to download your new high-resolution digital image and print release form by the next business day.  Remember, a DropBox account is not required.

ONLINE GALLERY ORDERS:  Once you've completed your digital package transaction through your gallery shopping cart you will receive a DropBox Transfer link to download the image you purchased by the next business day.​ Remember, all digital images are high-resolution and a DropBox account is not required to complete your download.


DIGITAL IMAGE FAQ

If you choose to purchase a digital image from our studio, we strongly encourage you to take a moment to view our Digital Image FAQ page HERE.  There you'll find more information about our online printing lab recommendation, our recommended graphic design print sizes, how to share your new digital images on social media and more.  

DIGITAL DOWNLOAD.jpg

If you're unable to find an answer to your question here then we encourage you to contact out studio.

 
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