Local school orders that have been placed near the end of the school year or after the school year has ended will be fulfilled and personally delivered to the address that you entered when placing your order on our website.  Please take a moment to make sure that your address is up to date in your account on our website.  On occasion, our studio will need to mail an order instead of delivering it.  If your order has been mailed we will contact you with the delivery ETA and tracking number.  If we personally deliver your order it will be packaged in a sturdy protective mailer envelope and either placed in your mailbox or on your front porch if your mailbox is not large enough or cannot be reached.  A notification email will be sent to you immediately after your order has been delivered.

If you have any questions or need any additional information please contact us.




Once your online gallery has been created, we'll email you your gallery password and instructions so you can access your athlete's new sports photos on our secure website. Our studio is unable to create an online gallery for your athlete if we have not received your email address. Please remember to include your email address either on your order form, through your online order at our shopping cart, or by contacting our studio directly.

Your online gallery will be available to view for one month. If you need this time extended, please contact our studio and we'll be happy to help you.




If you would prefer to complete your order online after picture day, simply put a checkmark in the "COMPLETE YOUR ORDER ONLINE" box on your order form and we'll make sure to contact you when your gallery is ready to view. Also, please make sure to include your email address on your order form so we can contact you.

We are happy to offer many ordering options to fit your needs. We charge NO shipping fee for orders placed online through our website.

TRADITIONAL PAPER ORDER FORMS: Your coach or manager will give our order form to you or your athlete at least 1 week before picture day. Please make sure to have your order form completed with your information, including your email address.

PRE-PAY ONLINE SHOPPING CART: We're excited to offer a NEW easy to use and secure Pre-Pay Sports Shopping Cart HERE so you can order your athlete's new sports photos and products before picture day.

ONLINE INVOICE ORDERING: You can contacting our studio with your order details and request an invoice to be emailed to you to complete your transaction online.

OVER THE PHONE: Contact our studio to place your order over the phone or ask any questions you might have about ordering photos and products with us. We can be reached from 9am-5pm during each business day.

STUDIO DROPBOX: If you are located in the Monmouth, IL area and would prefer to drop off your payment then contact our studio and we'll give you the address to our studio's dropbox.




ORDERING ONLINE FROM A PRE-PAY SHOPPING CART? Visit our UPDATE YOUR ORDER page HERE on our website if you would like more information about how to select a specific Athlete, Team Photo, or Memory Composite Photo for your Pre-Pay Sports Package order. Please make sure to update your order before your team’s first order deadline. Not sure when your team’s deadline will take place? Then take a moment and click HERE to view our Turnaround Timeline.

ORDERING ONLINE FROM A GALLERY SHOPPING CART? If you are ordering from a gallery shopping cart please keep in mind that you will need to choose (1) Athlete Photo and (1) Team Photo or Memory Composite Photo for your Sports Package. In order for our studio to offer you the best possible pricing on our Sports Packages NO SUBSTITUTIONS are allowed. For example, a substitution would consist of ordering the Sports Pkg. “E” (Team Photo) and selecting an athlete photo in the section where you are supposed to select your 8x10 Team Photo. This is considered a substitution to your package order. In an instance like this our studio reserves the right to fulfill your order with the team photo and not the athlete photo.

CHECK OUT OUR STEP-BY-STEP VIDEO TUTORIALS: If you would like to view a step-by-step video tutorial on how to use our Gallery Checkout, how to Update Your Pose, or even how to Change Your Background behind your athlete’s photo then visit our Video Tutorials HERE.

ISSUE WITH YOUR ORDER: If your order is incomplete, or you have another issue with your order please view more information about this found HERE. Mistakes happen, we're only human, but we will do everything in our power to correct the issue promptly.

NO SUBSTITUTIONS FOR SPORTS PACKAGES: In order for our studio to offer you the best possible pricing on our Sports Packages no substitutions are allowed.




Cash, Check and Credit Cards.

Yes, we're happy to help you complete your transaction on site during picture day.

A $30.00 administrative fee will be applied for any returned checks. If you have had a returned check, we reserve the right to require cash only for current and future payment..

• Securely seal your payment inside your order form envelope. We are not responsible for missing money of any tender if your order form is not sealed properly.

• If you are paying with Cash, please have exact change. Change cannot be made by your coach or our studio on site during picture day. If you are owed change from your order it will be included in your fulfilled sports picture order envelope.

• Checks and Credit Card payments must clear our financial institution before any order can be placed.

• In an effort to conserve paper, all receipts will be emailed by the next business day to the email address you have included on your order form or with your online transaction.

• Due to the custom nature of our work, all sales are final.

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