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UPGRADE YOUR ORDER

 


!! UPGRADING NOTICE !!

GRAPHIC DESIGN STYLE UPGRADE FEE:  Please remember that an additional fee will apply to ALL Graphic Design Style Sports Packages, Prints, Products and Memory Composite orders.

PRE-PAID ONLINE ORDERS -- HOW TO PURCHASE YOUR UPGRADE FEE: You can purchase your upgrade by selecting the PRE-PAID GRAPHIC DESIGN STYLE SPORTS SHOPPING CART (HERE) and purchasing the required Graphic Design Style Upgrade Fee first.  Once you're added this ONE TIME Graphic Design Style Upgrade Fee into your shopping cart all of your Graphic Design Style images will be unlocked and your entire order will be upgraded to the Graphic Design Style.   

IF YOU HAVE AN ACTIVE ONLINE GALLERY -- HOW TO PURCHASE YOUR UPGRADE FEE:  You can unlock the Graphic Design Style images in your online gallery by selecting one of your Graphic Design Style images and purchasing the required GRAPHIC DESIGN STYLE UPGRADE FEE.  Once you're added this ONE TIME Graphic Design Style Upgrade Fee into your shopping cart all of your Graphic Design Style images will be unlocked and your entire order will be upgraded to the Graphic Design Style.   

SELECTING THE GRAPHIC DESIGN STYLE PHOTOS AS "FAVORITE" BUT PURCHASING THE TRADITIONAL STYLE:  Your order will be fulfilled in the STYLE you have purchased.  If you purchase the TRADITIONAL STYLE Sports Packages, Prints, Products or Memory Composites, but you choose the Graphic Design Style photos for your order, your order will be fulfilled in the TRADITIONAL STYLE.  Please contact our studio if you have any questions.  



HOW TO UPDATE YOUR GRAPHIC DESIGN STYLE POSE(S)
FOR PRE-PAID ORDERS

SELECT A DIFFERENT POSE 

AFTER YOUR PURCHASE

If you Pre-Paid for your Graphic Design Style order, by either completing your order online through our Pre-Pay Sports Shopping Cart or by handing in an order form on picture day, you have the option to update your order by selecting your athlete's pose(s) from your online gallery, if there are multiple Graphic Design Style poses in your online gallery.  Please follow the steps below to update your order before your team's order deadline.  

  1. ​Log in or create an account on our website.
    • We will not be able to view the image(s) that you've selected as "favorite" unless you are logged into your account on our website.
  2. ​Enter your new gallery password at "GALLERY ACCESS" on our website's home page.

  3. ​CLICK on the "HEART" at the top of your Graphpic Design Style image(s) to "FAVORITE" them...that's it!  We'll now be able to see all of the images you've selected as "favorite" so we can update your order.

  4. ​You can also contact our studio and email us your image selection(s). 
    • Please use the unique image description code found at the bottom of each image when contacting our studio so we can fulfill your order with the correct image.

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WHAT'S THE DIFFERENCE?

TRADITIONAL STYLE  VS.  GRAPHIC DESIGN STYLE

TRADITIONAL STYLE

Traditional images do not include any graphics or designs, such as the athlete's name and jersey number, to the individual and team photos.  Examples of our traditional work can be found HERE

GRAPHIC DESIGN STYLE

Graphic Design images are high-definition images that include colorful graphics and/or designs to the individual and team photos, such as the athlete's name and jersey number.  Examples of our graphic design work can be found HERE.


MEMORY COMPOSITE INFORMATION

WHAT IS A MEMORY COMPOSITE

A Memory Composite is an 8x10 print that can be in a vertical or horizontal orientation.  It will include an image of your athlete, usually in the top right or left corner, and the team image, usually towards the middle and slightly larger than your athlete's image.  Memory Composites are personalized with your athlete's name, team/league name and more.  

TRADITIONAL STYLE MEMORY COMPOSITES

Traditional Style Memory Composites are ONLY available in the 8x10 print size and include the TRADITIONAL STYLE Athlete and Team images only.

GRAPHIC DESIGN STYLE MEMORY COMPOSITES

Graphic Design Style Memory Composites are ONLY available in the 8x10 print size and include the GRAPHIC DESIGN STYLE Athlete Cut-Out and Team images.

PRE-PAID ORDER NOTICE

IF YOU DID NOT PURCHASE THE GRAPHIC DESIGN STYLE:  If you updated your gallery by selecting a graphic design style Athlete and/or Team photo as your "FAVORITE", your Memory Composite will NOT include the graphic design style image(s) that you selected.  Instead, your Memory Composite will be fulfilled with the TRADITIONAL STYLE Athlete and Team photo.

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GRAPHIC DESIGN STYLE UPGRADE FEE

WHY DO WE CHARGE A FEE?


The Graphic Design Style fee is charged for our studio's time and talent as well as the number of resources we use to customize each Graphic Design for your athlete and team.

Because of this, additional fees will apply to ALL Graphic Design Style Sports Packages, Prints and Memory Composites.

If upgrading your Sports Package to the Graphic Design Style please remember that your entire order will be upgraded to the graphic design style.

HOW TO PURCHASE YOUR UPGRADE:  If you wish to upgrade your order to the Graphic Design Style please view the UPGRADING NOTICE that we posted at the top of this page.

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ORDER BY DEFAULT

UPDATE YOUR ORDER BEFORE YOUR TEAM'S DEADLINE

WHAT IS THE DEFAULT POSE?

FOR TRADITIONAL STYLE ORDERS:  If you Pre-Paid for your order and DID NOT select specific pose(s) in your online gallery before your team's first order deadline, then your order will be fulfilled with the TRADITIONAL STYLE DEFAULT athlete and team (PoseT1 (or) TRADITIONAL-001) images.  

FOR GRAPHIC DESIGN STYLE ORDERS:  If you Pre-Paid for your order and DID NOT select specific pose(s) in your online gallery before your team's first order deadline, then your order will be fulfilled with the GRAPHIC DESIGN STYLE DEFAULT athlete and team (GD1 (or) GRAPHIC DESIGN-001) images.  

Visit the link HERE to view our studio's Turnaround Timeline and see when your team's first order will be placed by our studio.  Remember that our studio will make a Facebook announcement in advance to remind you when we will be placing your team's sports photo orders.​


If you're unable to find an answer to your question here then we encourage you to contact out studio.

 
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