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COVID-19 & YOUR SCHOOL SPORTS PHOTO ORDERS


UPDATE (5/01/2020): 
Because of the recent extended Stay-At-Home order placed by Gov. JB Pritzker in late April, all orders placed from May 1st through May 31st will either be personally delivered to your mailbox/front porch or shipped directly to you at the address you provided during check out.  If we personally deliver your order we will notify you through email.  If your order is being shipped to you we will email the delivery ETA and tracking # to you.  

UPDATE (4/17/2020):  Because of the recent announcement by Gov. JB Pritzker to extend the remote learning through the remainder of the school year our studio is now able to announce next week's spring sports photo PICK UP & DELIVERY days and times. Please follow the link HERE for more information.

Because of the recent mandatory remote learning through the remainder of the school year all sports orders will be placed on time and in accordance with our studio's turnaround timeline guide.  Once your order has been fulfilled we will contact you to make safe delivery arrangements.  Remember that ALL announcements are made on our studio's Facebook page.

Thank you, everyone, for your patience and understanding!  
If you have any questions or need any additional information please don't hesitate to contact us.

PREPARING FOR PICTURE DAY

 

BEFORE PICTURE DAY

PRE-PAY WITH THE ONLINE SPORTS SHOPPING CART: You can complete your purchase before picture day through our sports shopping cart HERE on our website.

PRE-PAY PAPER ORDER FORMS: You can complete your purchase by filling out and handing in your paper order form during picture day. PLEASE REMEMBER TO INCLUDE YOUR EMAIL ADDRESS!

REMEMBER TO UPDATE YOUR ORDER IF YOU PRE-PAY: When your gallery is ready to view, make sure to log into your account on our website before your team's first order deadline. This is where you can update your sports picture order if you'd like a different pose and/or premium design style. Please click HERE for more information about updating your order.

WOULD YOU LIKE TO VIEW YOUR ATHLETE'S NEW SPORTS PHOTOS?: We are happy to take every athlete's photo on picture day, whether or not your athlete handed in a Paper Order Form or if you Pre-Paid through our website's homepage shopping cart. But, because of the time involved and the number of resources that are used in creating every athlete's sports photos and Premium Designs, it's our studio policy to finish only the sports photos and create a private online gallery for those athletes who have. . .

• Pre-Paid on or before picture day through our website HERE.

• Turned in a Paper Order Form (with email address included) on picture day.

• Submitted a Late Gallery Request Form HERE. to our studio after picture day.

Your coach will provide you with your Picture Day date, time and order form at least 1 week before Picture Day. If you did not receive an order form, we'll have extras available during Picture Day, or you can Pre-Pay on our website HERE.

• Complete the personal information and order section on your form.

• Make sure to print clearly and accurately. Your athlete's name will appear exactly how it is written on your order form.

• Make sure to include your email address so we can contact you with your online gallery password and order information.

To help our studio keep track of each individual athlete's image, please fill out a separate order form for each of your children.

• Securely seal your payment inside your order form envelope. We are not responsible for missing money of any tender if your order form is not sealed properly.

• If you are paying with cash, please have exact change. Change cannot be made by your coach or our studio on site during picture day.

• If you are owed change from your order, it will be included in your fulfilled sports picture order envelope.

Whether you are ordering through a paper order form or online through our studio's website, please make sure to double check the spelling of your athlete's name. Your athlete's name will appear EXACTLY how you've written it on your paper order form or typed it if ordering online. Please remember that our studio is unfamiliar with your family's dynamic, so please make sure to write or type the correct first and last name of your athlete as well. Thank You!

ON PICTURE DAY

It's important for the majority of the team members to arrive on time. Otherwise, it could result in other teams having to wait past their scheduled start times.

We start photographing all of the individual athletes first as they arrive. After all of the athletes have had their individual photos taken, we will then photograph the team.

Please take a moment to double check your athlete before we photograph them. Our studio's photographer is happy to correct a stray hair or two, but will never touch your athlete unless he/she has given our photographer permission to. Below we've included some items that our studio's photographer will NOT be able to help your athlete with. . .

• Jerseys Are Tucked

• Strings Are Tucked Into Pants

• Placement of Sports Cap/Hat

• Face Is Clean

• Hair Styling/Placement

• Hair Tie Removed from Wrist

We have found that it is best to photograph each athlete without obligation if possible, whether the athlete has an order form to turn in or not. Announcements are ALWAYS made by our studio before we finish the individual athlete photo sessions, so every athlete is aware and has the opportunity to opt-in to having their picture taken. But, since we cannot force the athletes to have their individual pictures taken, this responsibility ultimately lies with your athlete, so please make sure that your athlete is aware that you would like their individual picture taken so we can do so on picture day.

If your athlete did not have their picture taken on picture day, and was supposed to, then you can contact our studio. to make alternate arrangements.

We love taking sibling photos - just make a clear note of it on your order form and we'll be happy to photograph your children together on picture day.

Because we have a limited amount of time to photograph each athlete and team, we ask that the athletes maintain a cooperative spirit during their individual and team photo sessions. Disregarding and/or not cooperating with our instructions will result in the entire team taking a longer than normal amount of time to photograph, which could result in other teams having to wait past their scheduled start times.

Because we have a limited amount of time to photograph each athlete and team, we ask that you double check with your athlete to make sure that they know if you would like them to smile during their individual sports photo session with our studio. Our studio CANNOT force an athlete of any age to smile during their individual photo session, so please double check with your athlete before photo day.

K-6th GRADE AGE GROUP: When faced with a young athlete (K-6th Grade) that will not smile during their first photo, we will ask the athlete if they would also like to take a second photo with a smile. If your young athlete chooses to take this second smiling photo, our studio will include both expressions in your online viewing gallery.

JUNIOR HIGH AGE GROUP: While posing your athlete during their individual photo session, our studio photographer will ask them to make sure to smile if that is what their parent/guardian has asked them to do. Our studio feels that your athlete is now old enough to know what their parent/guardian wants. We are, however, happy to take a smiling and non-smiling photograph of your athlete if requested from your athlete during their photo session.

HIGH SCHOOL AGE GROUP: When faced with an athlete in this age group that will not smile during their first photo, our studio has adopted the policy NOT TO ASK for a second smiling photograph. Our studio feels that your athlete is now old enough to make this determination on their own and will come aware of what their parent/guardian wants. We are, however, happy to take a smiling and non-smiling photograph of your athlete if requested from your athlete during their photo session.

Depending on the size of the team and their cooperation, we usually need on average about 30 minutes to photograph both the individual athlete and team photos.

DIDN’T MAKE IT TO PICTURE DAY? NO PROBLEM

Things happen, we get it! If your athlete is not able to participate on picture day contact our studio BEFORE YOUR TEAM'S PICTURE DAY so we can make alternate arrangements. Remember, your team's photos will be completed within 5 business days after picture day and our studio will want to photograph your athlete before this deadline.

Usually there is NO retake or make up day scheduled for sports athlete and team photos. On occasion our studio may be photographing again at your team's school or league location soon after your team's picture day.

YES, WE'RE PHOTORAPHING AT YOUR SCHOOL/LEAGUE AGAIN: If we are photographing at your team's school or league location again soon after your team's picture day then contact our studio to make those make up day arrangements with us for your athlete.

NO, WE'RE NOT PHOTOGRAPHING AT YOUR SCHOOL/LEAGUE AGAIN: If we are not photographing again at your team's school or league location soon after your team's picture day then contact our studio so we can make arrangements to photograph your athlete at our home studio location.

CAN WE ADD YOUR ABSENT ATHLETE TO THEIR TEAM'S GROUP PHOTO?

Yes, you must contact our studio BEFORE YOUR TEAM'S PICTURE DAY so we can make arrangements to add your missing athlete to your team group photo!  


TEAM PHOTO NOTICE:  Please remember that this is a FREE service that our studio offers and that we have a strict workflow timeline for all of our sports photography so we can meet your team's deadline.  Because of this your missing athlete will be added to your team group photo only.

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SCHEDULE A GREEN SCREEN STUDIO SESSION
IT'S SUPER QUICK & EASY!

A Green Screen studio session usually only takes a minute or two. . .literally!  We will photograph your athlete in front of our green screen so we can add the very same background behind your athlete that every other teammate has.

IS THERE A GREEN SCREEN SESSION FEE?

​No, currently Green Screen studio sessions are offered as a complimentary service to the many school and league athletes that we photograph in the greater Monmouth, IL area.  

WHERE IS THE GREEN SCREEN SESSION PHOTOGRAPHED?

​All Green Screen studio sessions are photographed at our home studio located in Monmouth, IL.

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