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SCHOOL SPORTS ORDERS PLACED NEAR OR AFTER THE END OF THIS SCHOOL YEAR

Local school orders that have been placed near the end of the school year or after the school year has ended will be fulfilled and personally delivered to the address that you entered when placing your order on our website.  Please take a moment to make sure that your address is up to date in your account on our website.  On occasion, our studio will need to mail an order instead of delivering it.  If your order has been mailed we will contact you with the delivery ETA and tracking number.  If we personally deliver your order it will be packaged in a sturdy protective mailer envelope and either placed in your mailbox or on your front porch if your mailbox is not large enough or cannot be reached.  A notification email will be sent to you immediately after your order has been delivered.


If you have any questions or need any additional information please contact us.


WE HOPE OUR LOCAL STUDENT-ATHLETES HAVE A SAFE AND FUN SUMMER BREAK!

** IF WE ARE COMPOSITING YOUR TEAM GROUP PHOTOS **


DIDN'T MAKE IT TO PICTURE DAY? 
IT'S NOT A PROBLEM IF WE ARE COMPOSITING YOUR TEAM GROUP PHOTOS

Things happen, we get it! If your athlete is not able to participate on picture day contact our studio BEFORE YOUR TEAM'S PICTURE DAY so we can make alternate arrangements. Remember, your team's photos will be completed within 5 business days after picture day and our studio will want to photograph your absent athlete no later than 2 days before this deadline.

IS THERE A RETAKE OR MAKE-UP DAY?

Usually, there is NO retake or make-up day scheduled for sports athlete and team photos. On occasion, our studio may be photographing again at your team's school or league location soon after your team's picture day.

YES, WE'RE PHOTOGRAPHING AT YOUR SCHOOL/LEAGUE AGAIN: If we are photographing at your team's school or league location again soon after your team's picture day then contact our studio to make those make-up day arrangements with us for your athlete.

NO, WE'RE NOT PHOTOGRAPHING AT YOUR SCHOOL/LEAGUE AGAIN: If we are not photographing again at your team's school or league location soon after your team's picture day then contact our studio so we can make arrangements to photograph your athlete at our home studio location with our green screen.


** ​IF WE ARE COMPOSITING YOUR TEAM GROUP PHOTOS **


CAN WE ADD YOUR ABSENT ATHLETE TO THEIR TEAM'S GROUP PHOTO?

Yes, you must contact our studio BEFORE YOUR TEAM'S PICTURE DAY or WITHIN 2 DAYS AFTER your team's picture day so we can make arrangements to add your missing athlete to your team group photo before the deadline!  

**Remember, your team's photos will be completed within 5 business days after picture day and our studio will want to photograph your absent athlete no later than 2 days before this deadline.**

TEAM PHOTO NOTICE - CONTACT US EARLY:  Please remember that this is a FREE service that our studio offers to all of our area school and league sports families.  Because of our busy schedule and our strict workflow timeline, we ask that you contact us before your team's picture day or within 2 business days after your team has been photographed.  Unfortunately, we will not be able to add your missing athlete to the team photo if we are contacted after your team's photo completion deadline.

HOW WE CREATE TEAM-GROUP PHOTOS EXAMPLE.png

** ​IF WE ARE COMPOSITING YOUR TEAM GROUP PHOTOS **

SCHEDULE A GREEN SCREEN SESSION...
...IT'S SUPER QUICK & EASY!

A Green Screen session usually only takes a minute or two. . .literally!  We will photograph your athlete in front of our green screen so we can add the very same background behind your athlete that every other teammate has. 

IS THERE A GREEN SCREEN SESSION FEE?

​No, currently individual Green Screen sessions for absent athletes are offered as a complimentary service to the many schools and league athletes that we photograph in the greater Monmouth, IL area. 

WHERE IS THE GREEN SCREEN SESSION PHOTOGRAPHED?

​All Green Screen sessions are photographed at our residence located in Monmouth, IL.​  We will supply our address and more information about what to expect when you arrive once your Green Screen session appointment has been scheduled.


** ​IF WE ARE TAKING TRADITIONAL TEAM GROUP PHOTOS **


WHAT YOU NEED TO KNOW:  If we've been asked to take "Traditional" team group photos at your school or league this season instead of our "Composite" team group photos your athlete MUST BE PRESENT AND ON TIME ON PICTURE DAY.  Unlike with the Composited Team Photos, we will NOT be able to add any missing athletes to the team group photo(s). 

**Your School or League's Coach and A.D. Directors have been made aware of this and have been asked by us to make you aware of this also.**

PLEASE BE ON TIME:  We will also be working with a much tighter schedule if we're taking the "Traditional" team group photos, this is because of the added time that is needed to set up the multiple "Traditional" team group photos.  So, your athlete needs to be ON TIME for their team's picture time because we will NOT be able to take their photos if we've already moved on to taking the next team's photos.

​PLEASE WEAR APPROPRIATE SHOES:  With "Traditional" team group photos it is very likely that your athlete's feet will be in the photograph.  Please make sure that your athlete is wearing their appropriate shoes on picture day.  If your athlete is not wearing their appropriate shoes on picture day there is no guarantee that their feet will not be visible in the team group picture(s).  

 
 
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