In most cases, we will have photo orders in your hands within 2-3 weeks of picture day. Please see our timeline table below for detailed information on when your online gallery will be ready to view, when your order will be placed, and when your order will be fulfilled.
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TIMELINE FOR TEAM'S FIRST ORDER
TIMELINE EXAMPLE
- Your team is photographed on MONDAY the 1st.
- Your online gallery will be ready to view on the next MONDAY the 8th.
- Your TEAM'S 1ST ORDER will be placed by our studio on that FRIDAY the 12th.
- Your order will be delivered to your athlete's school or league 7-10 business days after it has been placed by our studio.
HOLIDAY TURNAROUND TIMELINE FOR GALLERIES:
- If a holiday falls on the day your gallery is scheduled to be ready to viewed, then your gallery will be available to view the next business day.
HOLIDAY TURNAROUND TIMELINE FOR ORDERS:
- If a holiday falls on the day your order is to be placed or delivered, then your order will be placed or delivered on the next business day.
If you're unable to find an answer to your question here then we encourage you to contact out studio.
