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COVID-19 & YOUR SCHOOL SPORTS PHOTO ORDERS


UPDATE (6/01/2020):  As Illinois moves into Phase 3 our studio is making every effort to conduct our business as safely as possible for everyone involved.  This is why we've decided to extend our delivery/shipping service through the end of July.  For all orders placed from June 1st through July 31st, they will either be personally delivered to your mailbox/front porch or shipped directly to you at the address you provided during check out.  If we personally deliver your order we will notify you through email.  If your order is being shipped to you we will email the delivery ETA and tracking # to you. 

UPDATE (5/01/2020):  Because of the recent extended Stay-At-Home order placed by Gov. JB Pritzker in late April, all orders placed from May 1st through May 31st will either be personally delivered to your mailbox/front porch or shipped directly to you at the address you provided during check out.  If we personally deliver your order we will notify you through email.  If your order is being shipped to you we will email the delivery ETA and tracking # to you.  

UPDATE (4/17/2020):  Because of the recent announcement by Gov. JB Pritzker to extend the remote learning through the remainder of the school year our studio is now able to announce next week's spring sports photo PICK UP & DELIVERY days and times. Please follow the link HERE for more information.

Because of the recent mandatory remote learning through the remainder of the school year all sports orders will be placed on time and in accordance with our studio's turnaround timeline guide.  Once your order has been fulfilled we will contact you to make safe delivery arrangements.  Remember that ALL announcements are made on our studio's Facebook page.

Thank you, everyone, for your patience and understanding!  
If you have any questions or need any additional information please don't hesitate to contact us.

OUR TURNAROUND TIMELINE

 


In most cases, we will have photo orders in your hands within 2-3 weeks of picture day.   Please see our timeline table below for detailed information on when your online gallery will be ready to view, when your order will be placed, and when your order will be fulfilled.  

Keep in touch with us on Facebook for all of our studio and sports photo related announcements!




TIMELINE FOR TEAM'S FIRST ORDER




TIMELINE EXAMPLE FOR TEAM'S 1ST ORDER

  1. Your team is photographed on MONDAY the 1st.

  2. Your online gallery will be ready to view on the next MONDAY the 8th.

  3. Your TEAM'S 1ST ORDER will be placed by our studio on that FRIDAY the 12th.

  4. Your order will be delivered to your athlete's school or league 7-10 business days after it has been placed by our studio.

​​HOLIDAY TURNAROUND TIMELINE FOR GALLERIES:  

  • If a holiday falls on the day your gallery is scheduled to be ready to view, then your gallery will be available to view the next business day. 

HOLIDAY TURNAROUND TIMELINE FOR ORDERS: 

  • If a holiday falls on the day your order is to be placed or delivered, then your order will be placed or delivered on the next business day.


​If you're unable to find an answer to your question here then we encourage you to contact out studio.

 
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