WHAT IS A LATE ORDER?
A late order is an order placed after your team's picture day. There are two ways that you can order after your team has been photographed. . .
- Your athlete handed in a completed PAPER ORDER FORM on picture day with the appropriate box marked on it to order later (or)
- You submitted a Late Gallery Request Form to our studio after your team's picture day to request a private gallery to order from later.
ORDERING LATE? DO NOT USE THE PRE-PAY SHOPPING CARTS!
If you've submitted a Late Gallery Request Form to our studio please DO NOT use the Pre-Pay Shopping Carts to complete your order. Instead, use the shopping cart in your private gallery to complete your purchase so you can easily select the pose(s) for your order.
HOW TO ORDER FROM YOUR NEW PRIVATE GALLERY?
Simply click or tap on a photo of your athlete and/or team in your gallery and your shopping cart will appear to the right side of your photo if you're viewing it on a computer, or underneath the photo, if you're viewing it on a device.
TRADITIONAL STYLE ORDERS: If you're ordering Traditional Style photos then you'll need to add a Sports Package to your shopping cart first before the other "Add-On" items will unlock.
PREMIUM DESIGN STYLE ORDERS: If you're ordering Premium Design Style photos you'll need to click or tap on a Premium Design Style photo in your gallery to activate the Premium Design Style shopping cart. Next, add the PREMIUM DESIGN STYLE UPGRADE FEE to your shopping cart to unlock the Premium Design Style "Sports Packages" and "Add-On" items so you can complete your order.
DOUBLE-CHECK YOUR EMAIL ADDRESS
Make sure that your email address is correct and legible when writing it on your paper order form, or typed correctly when submitting a Late Gallery Request Form to our studio. If your email address is incorrect on your Late Gallery Request Form, missing, or not legible on your paper order form then we will not be able to email the private gallery password to you when your athlete's new photos are ready to view.
If you're unable to find an answer to your question here then we encourage you to contact our studio.