I want to reassure you that you’ve made the best choice in selecting my studio for your photography needs. To make you even more comfortable with my studio, I have compiled this list of studio policies. Out of fairness to my clients and my studio, I will apply these policies to all of my studio's sessions.
STUDIO OFFICE HOURS & APPOINTMENTS
STUDIO OFFICE HOURS: My office hours are Monday through Friday from 9am to 5pm. Because I take appointments before, during, and after my office hours, as well as on weekends, I may not be available when you try to contact me. If you're not able to reach me personally, please leave a message and I will reply by the next business day. Please contact me to schedule an appointment. Thank you!
STUDIO APPOINTMENTS: I'm currently available by appointment only and all clients and potential clients are encouraged to contact me. I want to give each client my full attention as well as their full amount of time, I ask that you please be on time. Although I love it when my clients are early I recommend that you do not arrive more than 15 minutes prior to your appointment unless we've made previous arrangements. If you are over 15 minutes late for your scheduled time, Lori A. Seals Photography reserves the right to cancel your appointment or session.
ALL studio announcements (such as studio events, specials/sales, and partial or full day closings) will be made through my studio’s Facebook Page, which can be found HERE. Please LIKE and FOLLOW my page to keep up with my studio's announcements.
SESSION & PACKAGE FEES
SESSION FEE: Your session fee is due on the day of your session. Currently, I do not require a deposit to hold your session appointment. All session fees can be viewed HERE.
PACKAGE FEE: Your package fee is due on the day of your session. If you are participating in one of our payment plans then please be prepared to sign our Payment Plan Agreement. That portion of your payment will be due on the day of your session.
PRICES ARE SUBJECT TO CHANGE: Prices and Packages are subject to change without notice. However, you will be locked into the current prices for that session or package at the time of booking until your first order.
NOTICE: Lori A. Seals Photography will not honor any quotes that are more than 30 days old.
PLACING AN ORDER: If you are not participating in a payment plan then your payment must be made in full upon placing an order with my studio. If you have purchased custom designed work from my studio, such as cards and collages, I will NOT process your order until I have received your final written design approval.
PAYMENT TYPES: I accept all major credit cards, checks and cash at my studio and on location. If you are paying with cash, please have exact change. Checks and Credit Card payments must clear my financial institution before any order can be placed. A 9.25% IL state sales tax will be added to all orders (excluding session fees).
PAYMENT PLANS: If your print or product order is over $300.00, or you have chosen to order one of the top tier Senior or Baby Packages, please ask about my studio's available payment plan options. If using one of our payment plans be prepared to sign our Payment Plan Agreement and put TWO credit cards on file.
ALL SALES ARE FINAL: Due to the custom nature of the products and services provided by Lori A. Seals Photography, all sales are final. Items cannot be returned or exchanged. You may add on to your order at any time, but a sale is considered final at the time it is made.
RETURNED CHECK FEE: A $30.00 administrative fee will be applied for any returned checks. If you have had a returned check we reserve the right to require cash only for payment.
Prices and Packages are subject to change without notice. However, you will be locked into the current prices for that session or package at the time of booking. Once that session or package is completed, any sessions or packages purchased beyond that will be subject to the current prices at the time of booking. Lori A. Seals Photography will not honor any quotes that are more than 30 days old.
PRINTS, CUSTOM PRODUCTS & DIGITAL ORDERS
ORDERING: All orders should be placed within 60 days of having access to your online gallery.
CUSTOM DESIGN: Custom designs, layouts and books will be proofed to you within 2 weeks of your order. You are granted one opportunity to make up to three changes within your layout. All requests for changes must be made at the same time, as only one additional proof will be created. We reserve the right to make final decisions on artistic layouts.
FULFILLMENT: Please allow up to 7-10 business days for your order to be fulfilled and ready to deliver or ship.
DELIVERY: For your convenience, I'm happy to deliver your order to you if you are within 25 miles of the Monmouth, IL area. My studio is not responsible for your order if it has not been picked up or delivery arrangements have not been made within 30 days.
PORTRAIT COLLECTION & PACKAGE SELECTION DEADLINE: Once your gallery is available to view, please choose your Portrait Collection or Package portrait prints and/or products within 1 year. If you have not contacted our studio with your selection(s) within 1 year we will consider your purchase complete and all Portrait Collection or Package portrait prints and/or products fulfilled/void.
GALLERY IMAGES: Even though I capture many images during your session, you will see only those images selected by me, the artist, for previewing in your online gallery. I carefully render each image to ensure maximum artistry and technical perfection. Images with eyes closed, heads turned, duplicates, etc. will not be shown and are removed from my archives permanently after all rendering is complete. I will be happy to guide you through the process and help you with any questions that you may have.
MODEL RELEASE: Please be prepared to sign my studio model release form before your session. This model release allows me to show our work to other potential clients so that my business can grow. By booking a session with my studio, you are granting me permission to use and publish your images, at my discretion, for promotion, advertising, or any other like purpose. I fully understand and respect that some clients might want to remain anonymous, so please contact me prior to your session if you have any questions or issues regarding the model release form. Your images will never be used on my website, in my studio, or anywhere else without your permission.
PHOTO & RECORDING DEVICES: I request that you, and all those in your party, please refrain from using personal cameras, cell phone cameras, or any other photographic or recording devices during your session. The use of these devices can be distracting to the individual(s) that are being photographed as well as to me, your photographer.
All clients under 18 years old must be accompanied by a parent or guardian.
Lori A. Seals Photography cannot be held responsible for uncooperative children during a photo session and reserves the right to stop the session for any reason and reschedule your photo session on a date that is convenient for us both. I completely understand that young ones have bad days too, so if your little one is having an off day I will be happy to reschedule your session for another day in the near future.
I love pets! Pets are allowed only if being photographed and must be on a leash or in a carrier. Sessions that include pets will be photographed on location only. Please let me know in advance if you plan on bringing your pet.
IF YOU NEED TO CANCEL/RESCHEDULE YOUR SESSION: I understand that unexpected things can come up at a moment’s notice which may force you to cancel or reschedule your session. Currently, I do NOT charge a cancellation fee, but I do ask that you contact me as soon as possible (preferably at least 48 hours prior to your session) so that I can be made aware of your need to cancel or reschedule. I'll be glad to help you schedule another date/time for your session that is more convenient for you and my schedule.
UNDESIRABLE WEATHER CONDITIONS: Sometimes Mother Nature doesn't always check our location session schedule! If it's raining or has been raining on the day of your session and the ground has become wet and muddy, I'll contact you a few hours before your session is scheduled and ask how you would like to proceed. I can either photograph your entire session in my home studio or reschedule your location session for another day.
Respectfully, we also reserve the right to reschedule a session due to illness, emergency, death in the family, inclement weather, and any other unforeseen events beyond our control. We will be sure to inform you of any such occurrences and reschedule your session as soon as possible.
HOW TO ACCESS AN EXPIRED GALLERY
FOR PARENTS: Simply contact our studio with your session information and we'll be happy to recreate your gallery and email the password to you by the next business day.
FOR GRANDPARENTS & FAMILY FRIENDS: We take the security of the young children we photograph very seriously. If you are requesting to view a gallery, active or expired, and you are NOT the parent/guardian, you will either need to contact the parent/guardian to obtain the gallery password or have the parent/guardian contact our studio to give their permission to share the gallery password with you in writing. We thank you for your understanding and helping us keep all of our young children safe online.
PROMOTIONS & DISCOUNTS
These exclusions apply to all promotions, discounts and package discounts offered by Lori A. Seals Photography.
- Cannot be combined with any other offer
- Cannot be used on studio frame lines
- Not redeembale for cash & No cash back
- No carryovers
- Senior Facebook Promotion ends with first order
Lori A. Seals Photography is committed to your privacy. Information collected from clients in person, over the phone, in e-mails or through our website will be kept strictly confidential. I will not sell or exchange names or any other personally identifiable information about my clients with third parties, and work to ensure that your personal information remains secure at all times.
GEO-LOCATION TAGGING: We take the security of everyone we photograph very seriously, this is why we have never included any geo-location tagging in the digital images/photos that we produce. If you have purchased any digital images/photos from our studio and upload them onto your personal social media site(s), then we strongly suggest that you double-check your geo-location settings on your device or the app you are using if you wish to keep the location of your new digital images/photos private.
PHOTO SESSIONS: You agree to hold harmless, Lori Seals, her representatives, and Lori A. Seals Photography, LLC, from any dispute in the event you become injured during your session on location or while on the studio premises. Lori A. Seals Photography, LLC and its representatives will not be held liable for any injury incurred by you or your family, or any damage to your property during the photo session while on location or while on studio premises.
You can view my Waiver of Liability Release form HERE. Please be prepared to sign it before we start photographing your session.
SESSION IMAGES: I take the utmost care with respect to the proper exposure, retouching, and archiving of my digital images. In the unlikely event of data loss, camera equipment malfunction or photographer illness that prevents the undertaking of the session, photographer’s liability will be limited to the refund of all session fees, or a new session can be scheduled at no additional cost to the client.
Lori A. Seals Photography, LLC reserves the right to use any images or custom created artwork for display, publication, studio marketing, or other promotional purposes. Lori A. Seals Photography, LLC owns the copyright to all images created by our studio.
Copyright is a property right. Under the Federal Copyright Act of 1976, photographs are protected by copyright from the moment of creation and gives us, the artists, exclusive rights to reproduce your photographs.
- ILLEGAL COPYRIGHT VIOLATIONS INCLUDE, BUT ARE NOT LIMITED TO:
- Copying physical photos created by our studio.
- Scanning physical photos created by our studio.
- Printing digital photos that were obtained illegally (without purchasing from our studio) from unauthorized downloading (screengrab/screenshot) from our website or social media page(s).
- PLEASE DO NOT ALTER OUR WORK:
- It is a violation of the Federal Copyright Act to alter or reproduce photographs created by our studio in any manner without our studio's written permission.
- WHY IS THIS IMPORTANT TO YOU?
- Violators of the Federal Copyright Act will be subject to its civil and criminal penalties and can incur fines starting at $50,000 for each copyright violation.
- WHY IS THIS IMPORTANT TO OUR STUDIO?
- Please understand, our studio wishes to maintain complete control over the print quality, finishes and presentation of the images created by our studio. Any reproduction or alteration outside of our studio may lower the quality of the image and scar our reputation for providing superior portraits.
Please contact my studio for further information or if you have any questions about these studio policies...Thank You!