BEFORE PICTURE DAY
PRE-PAYING FOR YOUR ORDER?
PRE-PAY WITH THE ONLINE SPORTS SHOPPING CART: You can complete your purchase before picture day through our sports shopping cart HERE on our website.
PRE-PAY PAPER ORDER FORMS: You can complete your purchase by filling out and handing in your paper order form during picture day.
REMEMBER TO UPDATE YOUR ORDER IF YOU PRE-PAY: When you gallery is ready to view make sure to log into your account on our website before your team's first order deadline to update your sports picture order if you'd like a different pose and/or graphic design style. Please see view the link HERE for more information about updating your order.
PICTURE TIME AND ORDER FORM
Your coach will provide you with your Picture Day date, time and order form at least 1 week before Picture Day. If you did not receive an order form, we'll have extras available during Picture Day or you can Pre-Pay on our website HERE.
COMPLETE YOUR ORDER FORM
- Complete the personal information and order section on your form.
- Make sure to print clearly and accurately. Your athlete's name will appear exactly how it is written on your order form.
- Make sure to include your email address so we can contact you with your online gallery password and order information.
ENCLOSE YOUR PAYMENT
- Securely seal your payment inside your order form envelope. We are not responsible for missing money of any tender if your order form is not sealed properly.
- If you are paying with Cash, please have exact change. Change cannot be made by your coach or our studio on site during picture day. If you are owed change from your order it will be included in your fulfilled sports picture order envelope.
ON PICTURE DAY
It's important for the majority of the team members to arrive on time. Otherwise, it could result in other teams having to wait past their scheduled start times.
WE START RIGHT AWAY
We start photographing all of the individual athletes first as they arrive. After all of the athletes have had their individual photos taken, we will then photograph the team.
DOUBLE CHECK YOUR ATHLETE
Please take a moment to double check your athlete before we photograph them. Our studio's photographer is happy to correct a stray hair or two, but will never touch your athlete unless he/she has given our photographer permission to. Below we've included some items that our studio's photographer will NOT be able to help your athlete with. . .
1) Jerseys are tucked. 2) Strings are tucked into pants. 3) Placement of sports cap/hat. 4) Face is clean. 5) Hair styling/placement.
WHO WILL BE PHOTOGRAPHED
We have found that it is best to photograph each athlete without obligation, whether the athlete has an order form to turn in or not. Announcements are ALWAYS made by our studio before we finish the individual athlete photo sessions, so every athlete is aware and has the opportunity to opt-in to having their picture taken. But, since we cannot force the athletes to have their picture taken please make sure that your athlete is aware that you will like their picture taken so we can do so on picture day.
If your athlete did not have their picture taken on picture day, and was supposed to, then you can contact our studio to make alternate arrangements.
SIBLINGS IN THE SAME PHOTO
We love sibling shots - just make a clear note of it on your order form and we'll be happy to photograph your children together on picture day.
Because we have a limited amount of time to photograph each athlete and team we ask that the athletes keep a cooperative spirit during their individual and team photo session. Disregarding and/or not cooperating with our instructions will result in the entire team taking a longer than normal amount of time to photograph, which could result in other teams having to wait past their scheduled start times.
TO SMILE OR NOT TO SMILE
Because we have a limited amount of time to photograph each athlete and team we ask that you double check with your athlete to make sure that they know if you would like them to smile during their individual sports photo session with our studio. Our studio cannot force an athlete of any age to smile during their individual photo session, but when faced with an athlete that will not smile during their first photo we will ask the athlete if they will also like to take a second photo with a smile. If the athelte chooses to take this second smiling photo our studio will include both expressions in your online viewing gallery. Again, our studio cannot force an athlete to smile during their individual photo session, so please double check with your athlete before photo day.
HOW LONG WILL IT TAKE
Depending on the size of the team and their cooperation, we usually need about 20-30 minutes to photograph both the individual athlete and team photos.
DIDN'T MAKE IT TO PICTURE DAY? NO PROBLEM!
Things happen, we get it! If your athlete is not able to participate on picture day contact us BEFORE YOUR TEAM'S PICTURE DAY so we can make alternate arrangements. Remember, your team's photos will be completed within 5 business days after picture day and our studio will want to photograph your athlete before this deadline.
IS THERE A RETAKE OR MAKE UP DAY?
Usually there is NO retake or make up day scheduled for sports athlete and team photos. On occasion our studio may be photographing again at your team's school or league location soon after your team's picture day.
YES, WE'RE PHOTORAPHING AT YOUR SCHOOL/LEAGUE AGAIN: If we are photographing at your team's school or league location again soon after your team's picture day then contact our studio to make those make up day arrangements with us for your athelte.
NO, WE'RE NOT PHOTOGRAPHING AT YOUR SCHOOL/LEAGUE AGAIN: If we are not photographing again at your team's school or league location soon after your team's picture day then contact our studio so we can make arrangements to photogarph your athlete at our home studio location.
HOME STUDIO SESSIONS - SUPER QUICK & EASY!
A home studio session usually only takes a minute or two. . .literally! We will photograph your athlete in front of our studio's green screen so we can add the very same background behind your athlete that every other teamate has.
CAN WE ADD YOUR ABSENT ATHLETE TO THEIR TEAM'S GROUP PHOTO?
Yes, you must contact our studio BEFORE YOUR TEAM'S PICTURE DAY so we can make arrangements to add your missing athlete to your team group photo!
TEAM PHOTO NOTICE: Please remember that this is a FREE service that our studio offers and that we have a strick workflow timeline for all of our sports photography so we can meet your team's deadline. Because of this your missing athlete will be added to your team group photo only.
If you're unable to find an answer to your question here then we encourage you to contact out studio.