BEFORE PICTURE DAY
PRE-PAYING FOR YOUR ORDER?
PRE-PAY WITH THE ONLINE SPORTS SHOPPING CART: You can complete your purchase before picture day through our sports shopping cart HERE on our website.
PRE-PAY PAPER ORDER FORMS: You can complete your purchase by filling out and handing in your paper order form during picture day.
REMEMBER TO UPDATE YOUR ORDER: When you gallery is ready to view make sure to log into your account before the deadline to update your order if you'd like a different pose and/or graphic design style. Please see below for more information on how to update your order and view our Turnaround Timeline for our deadlines. If you have any questions please contact us, we're always happy to help!
PICTURE TIME AND ORDER FORM
Your coach will provide you with your Picture Day date, time and order form at least 1 week before Picture Day. If you did not receive an order form, we'll have extras available during Picture Day or you can Pre-Pay on our website HERE.
COMPLETE YOUR ORDER FORM
- Complete the personal information and order section on your form.
- Make sure to print clearly and accurately. Your athlete's name will appear exactly how it is written on your order form.
- Make sure to include your email address so we can contact you with your online gallery password and order information.
ENCLOSE YOUR PAYMENT
Please securely seal your payment inside your order form envelope. We are not responsible for missing money of any tender if your order form is not sealed properly.
ON PICTURE DAY
It's important for the majority of the team members to arrive on time. Otherwise, it could result in other teams having to wait past their scheduled start times.
WE START RIGHT AWAY
We start photographing all of the individual athletes first as they arrive. After all of the athletes have had their individual photos taken, we will then photograph the team.
DOUBLE CHECK YOUR PLAYER
Please take a moment to double check your athlete before we photograph them. Our studio's photographer is happy to correct a stray hair or two, but will never touch your athlete unless he/she has given our photographer permission to. Below we've included some items that our studio's photographer will NOT be able to help your athlete with. . .
1) Jerseys are tucked. 2) Strings are tucked into pants. 3) Placement of sports cap/hat. 4) Face is clean. 5) Hair styling/placement.
WHO WILL BE PHOTOGRAPHED
We have found that it is best to photograph each athlete without obligation, whether the athlete has an order form to turn in or not. Announcements are ALWAYS made by our studio before we finish the individual athlete photo sessions, so every athlete is aware and has the opportunity to opt-in to having their picture taken. But, since we cannot force the athletes to have their picture taken please make sure that your athlete is aware that you will like their picture taken so we can do so on picture day.
If your athlete did not have their picture taken on picture day, and was supposed to, then you can contact our studio to make alternate arrangements.
SIBLINGS IN THE SAME PHOTO
We love sibling shots - just inform us on site or make a clear note of it on your order form and we'll be happy to photograph your children together on picture day.
Because we have a limited amount of time to photograph each athlete and team we ask that the athletes keep a cooperative spirit during their individual and team photo session. Disregarding and/or not cooperating with our instructions will result in the entire team taking a longer than normal amount of time to photograph, which could result in other teams having to wait past their scheduled start times.
TO SMILE OR NOT TO SMILE
Because we have a limited amount of time to photograph each athlete and team we ask that you double check with your athlete to make sure that they know if you would like them to smile during their individual sports photo session with our studio. Our studio cannot force an athlete of any age to smile during their individual photo session, but when faced with an athlete that will not smile during their first photo we will ask the athlete if they will also like to take a second photo with a smile. If the athelte chooses to take this second smiling photo our studio will include both expressions in your online viewing gallery. Again, our studio cannot force an athlete to smile during their individual photo session, so please double check with your athlete before photo day.
HOW LONG WILL IT TAKE
Depending on the size of the team, we usually need about 20-30 minutes to complete both individual and team photos.
QUESTIONS AND HELP
We are more than happy to assist you before, during and after Picture Day with any questions or ordering help that you may need.